Procedures during Level 5 restrictions

4th Jan 2021
Due to level 5 restrictions our charity shops will remain closed until further notice. We can not accept donations at this time as we are unable to sort through donations and we don’t have any space to store any more than we have right now.
Our office team will work remotely. If you need to speak to someone please leave a voicemail with your contact details so that a team member can call you back. Alternatively you can email
Our kennels and cattery continue to operate but volunteer numbers are limited so taking on new volunteers is unlikely to be possible for the foreseeable future. We appreciate all the offers of help we really do but the priority must be to keep everyone safe.
We can not accept visitors at this time without a prior appointment. Adoptions can still happen but strict guidelines must be adhered to.
Please go to the adoption form section of our website to fill out a relevant application form and one of the team will be in contact to go through the process.
To surrender an Animal please contact our office to be put in touch with the relevant person. Please be patient, space is extremely limited and while we do our best to work alongside the restrictions and continue to rehome, we are delayed by factors beyond our control.
Our team is still 100% dedicated to the care of our animals and, as always, the focus is on keeping them safe and loved with the goal of getting them to the perfect forever homes.
Please remember pets are for life not just pandemics.